
Dear Team,
This letter is for all of you who have walked this leadership journey with me — through the highs and lows, the challenges and triumphs, the late nights and the early mornings. Many of the details I’ll mention here will be experiences you’ve had while working with me on various engagements. As we continue to grow and evolve together, I believe it’s important to take a moment to reflect on the leadership styles that guide our day-to-day interactions and the success of our projects.
The Core of Flexible Leadership
Leadership isn’t a one-size-fits-all approach. In my experience, a successful leader needs to be flexible, adapting their style based on the situation, the needs of the team, and the objectives of the organization. This flexibility isn’t just a theoretical concept; it’s something I practice daily. You’ve likely seen it in action during our one-on-ones, project kick-offs, and those challenging moments when we’re navigating through complex problems.
“Sometimes it is better to lose and do the right thing than to win and do the wrong thing.” — Tony Blair
Tony Blair’s words remind us that leadership involves making tough decisions and sometimes steering the ship through stormy waters. My approach to leadership is much like navigating a ship through diverse and sometimes unpredictable seas. Depending on the waves — whether they’re calm or tumultuous — I adjust the sails, not just for myself, but for all of you aboard.
Visionary Leadership
One of the foundational pillars of my leadership style is being visionary. When we kick off a project, I make it a point to set a clear vision (end to end) that aligns with our company goals. This isn’t just about outlining what needs to be done; it’s about communicating why we’re doing it, the impact it will have, and how it aligns with the bigger picture. You might recall our discussions where I’ve shared how customers appreciate our work, how leadership is eager to see the project go live, or how our efforts will make a significant difference. This is all part of the visionary approach.
I’ve always believed that a motivated team is a productive team. By continuously reinforcing the vision, I aim to keep the team focused and driven, even when we hit inevitable roadblocks. Visionary leadership is crucial, especially during challenging times like organizational changes or market shifts. It’s during these times that we need to look forward, not backward, and concentrate on the opportunities ahead.
“Leadership is the capacity to translate vision into reality.” — Warren Bennis
Warren Bennis’s quote perfectly encapsulates what I strive for in my leadership. Translating vision into reality is what we do every day, and it’s a journey I’m proud to take with all of you.
Coaching
Another key aspect of my leadership style is coaching. I see my role as not just a leader, but as a mentor — a GPS that helps you navigate your career paths. During our one-on-ones or when delegating tasks, I focus on understanding where you are now, where you want to go, and how we can get you there together. This isn’t about dictating your path but rather guiding you to find your way.
For instance, when I delegate tasks, I don’t just consider your skills and timelines; I also factor in your interests and career goals. It’s about finding the sweet spot where what you’re passionate about intersects with what needs to be done. I often use frameworks like WWW (What Went Well) and EBI (Even Better If) during feedback sessions to ensure that the coaching process is constructive and growth-oriented.
“A leader is one who knows the way, goes the way, and shows the way.” — John C. Maxwell
John C. Maxwell’s perspective on leadership aligns with my own. It’s about more than just knowing the way; it’s about walking the path alongside you and showing you how to navigate it successfully.
Democratic Leadership
When it comes to decision-making, particularly on matters like architecture decisions, prioritizing tech debt, or reviewing sprint retrospectives, I lean towards a democratic leadership style. You’ve seen this in our sprint planning meetings and retrospectives, where I encourage each of you to voice your opinions and share your insights. This isn’t just about reaching a consensus; it’s about fostering a collaborative environment where everyone feels they have a stake in the outcome.
I believe that when you’re involved in the decision-making process, it not only leads to better decisions but also empowers you to take ownership of the project’s success. This collective approach promotes team effort and collaboration, which are critical to our success.
“The strength of the team is each individual member. The strength of each member is the team.” — Phil Jackson
Phil Jackson’s quote highlights the essence of democratic leadership. It’s about recognizing that our collective strength comes from each of you contributing your unique perspectives and skills to the team.
Affiliative Leadership
Leadership isn’t just about pushing towards goals; it’s also about creating an environment where everyone feels supported and valued. That’s where affiliative leadership comes in. Whether it’s organizing team lunches, celebrating wins, or simply being there during tough times, I prioritize building a positive and harmonious work environment. You’ve likely experienced this during our team-building activities or in moments where we’ve had to support each other through challenges.
During stressful times, whether due to external pressures or internal changes, I focus on compassion and empathy. It’s about putting goals and standards aside temporarily to ensure that your immediate needs are met, creating a safe space where you feel valued and understood.
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” — Maya Angelou
Maya Angelou’s words serve as a reminder that leadership is deeply personal. It’s about how we make each other feel as we work towards our goals.
Pacesetting Leadership
There are moments when urgency and high standards are necessary, and this is where pacesetting leadership comes into play. You’ve seen this when we’ve faced critical production issues or tight deadlines. In such situations, I step in to lead by example, guiding the team through the process and setting a high standard for performance. This isn’t about micromanaging but rather about showing you what excellence looks like in action and helping you rise to the occasion.
“The best way to lead people into the future is to connect with them deeply in the present.” — James M. Kouzes
Kouzes’s quote reflects my approach during these critical moments. It’s about being present, hands-on, and ensuring that we move forward together.
Avoiding Coercive Leadership
One leadership style I consciously avoid is coercive leadership — giving direct orders without seeking input or considering the team’s perspectives. This style can create an environment of fear and insecurity, which is the opposite of what I strive for. In high-performing, motivated teams like ours, coercive leadership stifles creativity and reduces job satisfaction. It’s a last resort, used only when no other options remain.
“Leadership is not about being in charge. It is about taking care of those in your charge.” — Simon Sinek
Simon Sinek’s philosophy resonates with me deeply. Leadership is about care, respect, and fostering an environment where everyone can thrive.
A Journey of Continuous Learning
My leadership style is not static; it evolves with each interaction, project, and challenge we face together. Over the years, I’ve learned from experience, as well as from formal education, books and training programs, but the real learning comes from working with all of you.
I hope this deep dive into my leadership style resonates with your experiences and offers insights into how and why I lead the way I do. Together, we’ve achieved great things, and I’m excited about what we will accomplish in the future.
“The only way to do great work is to love what you do.” — Steve Jobs
Let’s continue to love what we do, support each other, and strive for excellence in everything we undertake.
With gratitude and respect,
Shanoj Kumar V
